Eastside Community Mental Health Services

Eastside Community Mental Health Services (ECMHS) offers immediate, no-cost, mental health support from an integrated, ethnocultural team.

It’s a place you can rely on when you have troubles at home or need someone to talk to. We are here to listen and help.

We're here for you, 7 days a week

Call

403-299-9699
8 a.m. - 11 p.m.
7 days a week

Text

587-315-5000
9 a.m. - 10 p.m.
7 days a week

Live Chat

Click Here
9 a.m. - 10 p.m.
7 days a week

Walk-In

#255 495 36 St. NE
Tuesdays 11a.m. - 7p.m.
Thursdays 11 a.m. - 6p.m.
Saturdays 11a.m. - 5p.m.

Wellness Desk

Learn More
Free mental health & addictions support.

About Our Services

Mental Health System Navigation
Mobile Crisis Family Support
Single Session Therapy

Staff walk with clients as they navigate the sometimes-complex mental health system. All clients experience immediate support and connections to social and health systems that best fit their needs.

We can help you navigate the mental health system in Alberta.

Finding the help you need can be trying in a complicated mental health system. Especially when you are struggling. We’re here to make it easier. Our professional counsellors are ready to connect you and your family to the best service that fits your needs.

Family crisis support is available both immediately over the phone and in-person at home. Mediated crisis family visits can be extended with repeat visits with the same counsellor. Support via text or chat is also available.

Is your family in crisis today? Our professional counsellors offer intensive support and guidance in those really tough times – both in-person and online.

Our counsellors specialize in helping families with parent-child and any concerns about mental health.

Our mental health support is also available via Virtual Therapy Sessions (phone or video), and at 4 locations in Calgary.

Extended Services: Our Mobile Family Crisis Support includes repeat visits with the same counsellor.

To access Mobile Family Crisis Support and/or Extended Services, please call 403-299-9699.

A team of psychologists, social workers, psychiatrists, and family therapists work together to address client concerns. One-time and extended services are available in-person at our Marlborough location. Clients can call to book an appointment for virtual or in-person support or email the service.

A team of professionals – psychiatrists, psychologists, social workers and family therapists – work together to find ways to help with your mental health concerns.

Single Session Therapy remains available by appointment only. Our registered professionals are also available via Virtual Therapy Sessions (phone or video). Walk-in services are available on Tuesdays and Saturdays.

Extended Services are available. You may want to speak with one of our professionals more than once. No more re-telling your story – ECMHS offers Single Session Therapy with the same person.

Therapy sessions will be available Monday – Saturday. Call 403-299-9699 to book your appointment.

*Please note: Walk-in support will be closed on statutory holiday weekends and statutory holidays at all locations.

Integrated Ethnocultural Team

Families and youth can access immediate support from an integrated ethnocultural mental health team at ECMHS.

With the support of the City of Calgary’s 2021 Community Safety Investment Framework Fund, Calgary families and youth are able to call one number to request crisis support and therapy in their preferred language. Crisis counsellors and therapists at ECMHS speak: Arabic; Cantonese; Farsi; French; Hindi; Korean; Malayalam; Punjabi; Spanish; Tagalog; Urdu

Call 403-299-9699 to speak to the ECMHS Crisis Counselling Team for more information or for availability of counsellors and therapists in a preferred language.

Common Problems & Frequently Asked Questions

My 14-year-old daughter will not come out of her bedroom. She says she is feeling stressed and anxious. She refuses to go to school in the morning.

One of our Crisis Counsellors will book a virtual therapy session for your family to explore your daughter’s anxiety, as well as next steps to support your family’s and daughter’s needs. Therapy sessions are available on the same or next day you call.

My gender-neutral 16-year-old and I are fighting constantly. I need some parenting advice quick. Who is available to talk to?

Call Eastside Community Mental Health Services at 403-299-9699 or text at 587-315-5000 (9 a.m. to 10 p.m.).

Crisis counsellors are available to listen, support, and suggest effective parenting strategies 7 days a week from 8 am to 11 pm.

My son’s guidance counsellor disclosed that he was talking about killing himself today at school. I am scared. The school officials say he needs an assessment. What should I do?

Our Crisis Counsellors are trained to do a suicide risk assessment over the phone or in-person. In-person crisis family visits are available on the same or next day you call.

My family is falling apart. My son and partner are fighting all the time about my son’s drug use, and he is running away most nights. We need someone to help us. Is there a safe place my son can go to give us all a break?

In-person mediated crisis family visits are available on the same or next day you call. Our Crisis Counsellors will explore respite options including Wood’s Homes Community Stabilization Program – a 24/7 safe place for those experiencing family crisis and potential breakdown.

Our first language isn’t English. My partner and I are struggling and have even talked about separation. We aren’t sure about our next step and are hoping for a couples therapy session in Hindi.

We offer counselling and therapy in the following languages: Arabic; Cantonese; Farsi; French; Hindi; Korean; Malayalam; Punjabi; Spanish; Tagalog; Urdu, and book a couples therapy session for you and your partner.

I am a professional mental health and addictions counsellor in Calgary and would like to connect with the team at Eastside Community Mental Health Services. How can I do that?

Email the ECMHS Crisis Counselling team at [email protected]

The Wellness Desk

Access free mental health and addictions support, health information, and referral to services. This initiative is generously supported by the City of Calgary, Boone-Poole Family Foundation, and donors of the Calgary Public Library Foundation.

Central Library Hours:

Monday – Thursday: 12:00 pm – 8:00 pm

Friday: 12:00 pm – 6:00 pm

Saturday: 12:00 pm – 5:00 pm

Sunday: 12:00 pm – 5:00 pm

800 3 Street SE, Calgary, AB T2G 2E7

Central Library Wellness Desk is located in room 3-19A.

Crowfoot Library Hours:

Monday: 2:00 pm – 8:00 pm

Shawnessy Library Hours:

Wednesday: 2:00 pm – 8:00 pm