Impact Maker

Volunteer Title: IOH Impact Maker 

Location: Inglewood Opportunity Hub 

Reports to: Mischa Nagtalon  

Date of Revision: July 2024 

Summary:  

Inglewood Opportunity Hub (IOH) offers immediate, barrier-free, and equitable supports and services in collaboration with youth and young adults in the community. The multi-disciplinary team of professionals of the IOH provide essential need support, housing support, employment support, wellness and recovery support, as well as mental health services. Youth and young adults are offered expert wraparound services with the trauma-informed, client- and family-centred team, comprised of Youth & Family Counsellors, Addictions Specialists, Employment Counsellors, Clinician, and Red Seal Chefs. 

As an IOH Impact Maker, you will provide quality supports to the staff and clients of Wood’s Homes. You will represent Wood’s Homes and IOH to community professionals, the public, and individuals and families. This is an in-person volunteer opportunity. 

Time Commitment: minimum of one shift (4-8 hours) per month   

Duties and Responsibilities 

• Welcoming clients into the milieu, and keeping track of services provided to the client 

• Aiding the provision of essential needs like coffee, hot meals, food hamper, clothing, and hygiene supplies. 

• Supporting the upkeep of the milieu to maintain a safe and welcoming environment 

• Organizing and sorting donations, and assembling outreach kits as directed 

• Helping, as needed, in other spaces of the IOH, including the social enterprises 

• Connecting with clients in the milieu that is respectful of their history and background 

• Actively communicate with community resources regarding Wood’s Homes clientele and programs 

• Complete all required role-related and health and safety training. 

• Report workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to the direct supervisor 

• Participate in ongoing professional development 

• Uphold the values of Wood’s Homes 

Health and Safety 

• All volunteer work performed for Wood’s Homes must meet the requirements identified in the Alberta Occupational Health and Safety Act, Regulation, and Code and comply with the Wood’s Homes Occupational Health and Safety Management System. 

• Know your rights as a volunteer. 

• Communicate with staff at Wood’s Homes about any situations that occur during your volunteer shift. 

Program Support 

• Uphold our values and prioritize safety at Wood’s Homes. 

• Volunteers in this role will:
• Provide trauma-informed, culturally responsive support to clients 
• Collaborate with staff to enhance service delivery 

Skills 

The successful candidate will have the following: 

• Strong interpersonal and communication skills 

• Ability to work effectively in a team setting 

• Cultural responsiveness and sensitivity to diverse populations 

• Organizational and time management skills 

Benefits 

• Professional development opportunities 

• Networking with professionals in the mental health field 

• Access to training and workshops 

• Being part of a supportive, interdisciplinary, and dynamic team dedicated to community well-being 

• Opportunities to make a meaningful impact in the lives of individuals and families 

• Accreditation Canda – Exemplary Standing 

• Continuing Care Safety Association – Certificate of Recognition 

Qualifications 

1. Interest in community development, wellness; lived experiences in experiencing homelessness, and in active recovery 

2. Able to complete written documentation within established time frames. 

3. Must have own transportation. 

4. Cultural competency, proficiency in multiple languages is an asset, and/or being part of an equity-deserving group as valued assets  

5. Personal suitability.   

Orientation and Training 

1. Volunteer Orientation 

2. Site-specific orientation 

3. Health & Safety e-learning training as assigned 

4. Job-Specific training 

5. Ongoing training and support 

Disclaimer  

To apply, please submit your resume specifying IOH Impact Maker in the subject line via email to Mischa Nagtalon at [email protected]. We constantly review volunteer applications and will match applicants with the right volunteer role, and you may be contacted for an interview. Applications are kept on file if a match can’t be found right away – it may take a week to several months to be contacted for a volunteer position. We thank all interested volunteers for their interest; however, only those being considered for interview will be contacted. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Wood’s Homes reserves the right to make changes to any job description.